Warranty

Warranty Information for Koabrella Car Magnetic Sun Shades

1. One-Year Limited Warranty

Koabrella proudly offers a One-Year Limited Warranty from the date of purchase for all our Car Magnetic Sun Shades. We are dedicated to ensuring your complete satisfaction with our products and stand behind their quality and performance.

2. Warranty Coverage

Our One-Year Limited Warranty covers:

• Defects in materials and workmanship under normal and intended use.
• Fabric or shade distortion that affects the product's functionality.

3. Warranty Exclusions

Please note that our warranty does not cover:

• Colour fading of the product
• Damage resulting from misuse, abuse, or accidents.
• Normal wear and tear.
• Modifications or alterations to the product.
• Damage caused by improper installation.
• Any damages to your vehicle or other property as a result of the use of our product.

4. Claim Process

If you believe your Koabrella Car Magnetic Sun Shade is covered by our One-Year Limited Warranty, please follow these steps to process your claim:

• Contact our Customer Service team at support@koabrella.com.au within 30 days of discovering the issue.
• Provide your order number, a detailed description of the issue, and clear photos illustrating the problem.
• Our Customer Service team will assess your claim and provide further instructions on how to proceed.

5. Resolution

If your warranty claim is approved, Koabrella will, at our discretion:

• Replace the defective product with a new one.

 

6. Contact Us

Should you have any questions about our warranty policy, require assistance with a warranty claim, or seek further information about our products, please do not hesitate to reach out to our Customer Service team at support@koabrella.com.au.

Koabrella is dedicated to delivering high-quality products and exceptional customer service. Thank you for choosing Koabrella for your sun protection needs.